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Privacy Policy

1. Types of Information We Collect

We collect personal information that is necessary to provide you with legal services and to manage our professional relationship with you. This may include:

  • Contact Information: Name, address, phone number, and email address.
  • Identity Details: Date of birth, government-issued IDs, and relationship status.
  • Financial Information: Details of assets, liabilities, income, and bank account information (essential for property settlements).
  • Family Details: Information regarding children, former partners, and other relevant family members.
  • Sensitive Information: Background information regarding health, family history, or safety concerns (collected only with your consent or as required by law).

2. How We Collect Your Information

We collect information through several channels:

  • Direct Interaction: When you fill out forms on our website, call our office, or attend a consultation.
  • Legal Processes: Information provided during the course of your matter (e.g., through discovery or court documents).
  • Website Analytics: Non-identifiable data such as IP addresses and browser types collected via cookies to improve our website experience.

3. Purpose of Collection and Use

We use your information specifically to:

  • Provide legal advice and representation.
  • Process divorce and separation applications.
  • Communicate with you regarding your case, updates, and appointments.
  • Comply with legal and regulatory obligations (e.g., identity verification).
  • Improve our services through client feedback and website analytics.

4. Disclosure of Your Information

We do not sell or rent your personal information. However, to effectively handle your case, we may disclose your information to:

  • Barristers or expert witnesses engaged to assist with your matter.
  • The Court and other parties involved in legal proceedings.
  • Third-party service providers (e.g., secure cloud storage or legal funding partners).
  • Regulatory bodies where required by law.

5. Data Security and Storage

We take significant steps to protect your information from unauthorized access, loss, or disclosure. This includes:

  • Secure digital storage with high-level encryption.
  • Strict internal access controls ensuring only relevant staff view your file.
  • Regular audits of our security protocols.

6. Accessing and Correcting Your Information

You have the right to request access to the personal information we hold about you. If you believe any information we hold is inaccurate, out of date, or incomplete, please contact us at office@eliverfamilylaw.com.au, and we will take reasonable steps to correct it.

7. Complaints

If you have concerns about how we have handled your privacy, please contact us directly. We take all complaints seriously and will respond promptly to resolve the issue. If you are unsatisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

8. Contact Us

For any questions regarding this Privacy Policy or your personal information, please reach out to:

Eliver Family Law:

Level 1, 855 Plenty Road, South Morang VIC 3752

office@eliverfamilylaw.com.au

This policy is current as of January 2026 and may be updated periodically to reflect changes in law or firm practice.